At Zeyazari, we strive to provide you with the best shopping experience and utmost satisfaction with your purchases. In the event that you need to return a product, please review our return policy below:

7 Days Replacement Policy: We offer a 7-day replacement policy, allowing you to request a replacement for eligible items within 7 days of receiving your order. Please note that we do not offer refunds; replacements are provided for items that meet the specified criteria outlined in this policy.

Eligibility Criteria for Replacement: To be eligible for a replacement, the item must meet the following conditions:

  1. The product is damaged, defective, or incorrect.
  2. The request for replacement is made within 7 days of receiving the order.
  3. The product is in its original packaging and has all the tags intact.

Return Process: Follow these steps to initiate a replacement:

  1. Contact our customer support team within 7 days of receiving your order to inform them of the issue.
  2. Provide necessary details such as your order number, product details, and reason for the replacement request.
  3. Our customer support team will guide you on the return process and provide you with a Return Authorization Number (RAN).

Return Requirements: To successfully process your replacement, please ensure the following:

  1. Include the original packing slip with your returned item.
  2. Pack the item securely in the original packaging.
  3. Clearly write the Return Authorization Number (RAN) provided by our customer support team on the outside of the package.

Return Shipping: Customers are responsible for the shipping costs associated with returning the item. We recommend using a trackable and insured shipping method to ensure the safe return of the product.

Replacement Processing: Once we receive your returned item, our quality control team will inspect it. If the item meets the eligibility criteria, we will process the replacement and dispatch the new item as soon as possible.

Contact Information: If you have any questions or concerns regarding our return policy, please contact our customer support team at [[email protected]] or call [Customer Support Hotline].

Please note that this return policy is subject to change, and any updates will be communicated on our website. Thank you for choosing Zeyazari, and we appreciate your understanding and cooperation with our return policy.